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The Premier Pet Service for West Orange County!
[ Servicing Winter Garden, Oakland, Ocoee, and Windermere ]

dog
alli-taka
kitty

Mission Statement and History

AlleyCat’s Pet Service, Inc.’s (ACPS) goal and mission statement is simple - to care for all pets with love, accuracy, and thoughtfulness while keeping in mind their individual personalities, needs, and challenges in the comfort of their own homes.

ACPS was not supposed to be what it is today - you read that right! 400+ clients, a tight-knit team of amazing sitters, and eleven years later was not what the owner, Allison (Alley), had in mind when she started her little pet sitting business…it was just to get her by until she could find another “real” job after being laid off from her marketing position in September of 2011.

Even as a young child, Alley has been rescuing, fostering, adopting, and caring for animals of all kind. So, after losing her job and finding no leads for employment, she made a post on Facebook advertising pet sitting services, and it changed everything. One client led to another, and another, and by March of 2012, she needed help and that’s where our dream team of the best pet sitters in West Orange County was born!

What makes ACPS so awesome and different from other pet sitters?

  • An established and licensed company that is fully insured and bonded.

  • An incredible software system that is intuitive, easy-to-use and SAFE (128-bit encryption with information stored on secure servers in data centers with 24/7 security that is backed up every single day).

  • Tailored services for even the most finicky of humans and pets.

  • An amazing and capable team of sitters who are all background checked for violent crime and theft…most of whom have been with ACPS for over five years.

  • Exemplary communication with our clients even when they are out of town.


Services Offered

So what services does ACPS offer to the community?

  • Do you work wonky hours and have a pup or an older dog at home who needs a potty break, a walk, medication, or a meal? We can do that!

  • Are you planning a theme park day and need someone to check on your pets while you are away? We can do that!

  • Do you have cats, reptiles, rodents, or other small animals that need care while you are out of town? We can do that!

  • Do you have a home with no pets that you would like looked after while you are out of town (mail/packages brought in, lights and blinds adjusted to give your home that “lived in” look)? We can do that!

What are ACPS’s hours of service?

  • We offer services between the hours of 8AM and 6PM.

What areas of town does ACPS service?

  • With plans to expand our service area in the future, we currently service the beautiful cities of Winter Garden, Oakland, Windermere, and parts of Ocoee (areas west of Clark Rd.).

Do you need services outside of these times or areas?

  • No worries - we work with and have great relationships with several other pet sitting companies in the area and we are happy to refer you to them. Just send an email by clicking on the “Contact” tab at the top of the page.

Consultation - $15:

Initial meeting with potential client where we will go over the details of caring for their home and pet prior to their departure.

    Approximate length of visit: 30 minutes

Fish bowl visit - $12:

Ideal for: fish bowls or tanks. Includes: feeding, water top off, magnet tank cleaning.

    Approximate length of visit: 10 minutes

Shy cat visit (can be scheduled for cats only) - $17:

Ideal for: very shy cats who hide or do not enjoy a lot of interaction. Includes: feeding (if required), medication administration (if required and can be done quickly), litter cleaning, water refresh, mail pick up, plant watering (if requested and can be done quickly), and TLC if we have time left over and kitty is receptive.

    Approximate length of visit: 15 minutes

Expedited small animal visit - $17:

Ideal for: birds, rabbits, small rodents, and reptiles. Includes: tank/cage tidy up, feeding, watering, mail pick up (if requested), plant watering (if requested and can be done quickly).

    Approximate length of visit: 15 minutes

30-minute visit - $27:

Ideal for: low- or moderately-active dogs, social cats, birds, rabbits, small rodents, and reptiles. Includes: walk and/or potty break, feeding (if needed), medication administration (if needed), water refresh, litter box/tank/cage cleaning, mail pick up, plant watering (if requested), and TLC.

    Length of visit: 30 minutes

1-hour visit - $57:

Ideal for: active dogs, social cats, birds, rabbits, small rodents, and reptiles who enjoy interaction. Includes: walk and/or potty break, feeding (if required), medication administration (if required), water re-fresh, litter box/tank/cage cleaning, mail pick up, plant watering (if requested), and TLC.

    Length of visit: 60 minutes

Home visits w/ no pets: $20:

Home visit with no pets to adjust lights, blinds, bring in mail and packages. CAN NOT BE SCHEDULED WHEN THERE ARE PETS IN THE HOME.

    Approximate length of visit: 20 minutes

Pre-Departure visit - $15:

When an existing client whom we have already done a consultation for requests a "refresher" or meeting prior to their departure.

    Approximate length of visit: 30 minutes

NOTE: During all of our visits, basic home care comes free! These services include:

  • Plant Watering
  • Mail Collection
  • Adjusting Blinds
  • Turning on/off lights and/or TVs and radios
  • Trash Removal

  • To see our full service agreement, please click here.

    Surcharges

    - Holiday surcharge ($5 for all visits except 1-hour visits, which will incur a $10 surcharge) on visits that fall on the following holidays:

    • Memorial Day
    • 4th of July
    • Labor Day
    • Thanksgiving (and the day after Thanksgiving)
    • Christmas Eve
    • Christmas Day
    • New Year's Eve
    • New Year's Day

    Contact Us

    Do you like what you are reading and want to join our family of happy pet parents? Let’s get started!

    • See that bright pink “Client Portal” button on the home page? Click on it! Fill out the information and in the “Optional Message” field, let us know a little bit about what services you are looking for and what area of town you are located. Click “Create Your Account”.

    • We’ll review your information and if we have more questions, we will email you for clarification.

    • We will approve your account and you will receive another email with more information and instructions on how to complete your profile. Congrats! You are in!!

    • A consultation will be scheduled so that we can meet you and your pets.
    Please feel free to contact us via Facebook, Email, or Phone:



    contact@alleycatspetservice.com

    407.401.3382

    P.O. Box 770025
    Winter Garden, FL 34777